The retail contact centre game is changing. What matters now is the perfect blend of technology and people, bringing analytics together with sophisticated, compassionate workers to create the full customer experience hub. UK retailers need contact centre agents that can navigate changing customer expectations to deliver maximum value.
Like Here, But Different
Recognition of synergy staff achievement is an incredibly important part of our culture.
Keep It Real.
We are primed to show empathy, optimism and ethics in all we do. Driven by honesty and integrity, we bring the human experience back to digital.
Have a heart.
We have a focus that goes beyond “the numbers” – care for customers and the staff team: our goals, results and developments.
At Synergy we are open and curious. Our tactical ethos means trying new things – being bold – and unlocking change where it’s needed.